| Customization: | Available |
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| Housing: | Tempered Glass |
| Shape: | Cabinet-type |
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FAQ - Discover Answers to Your Curiosities with Dura Home Appliances Co., Ltd.
1. What is the scale of your production facility, employee strength, and daily production capacity?
A: Imagine a sprawling 4000 square meter facility teeming with over 50 dedicated experts. Each day, we craft approximately 500 elegant golden range hoods, a testament to our commitment to quality and precision.
2. Q: How does your company distinguish itself from the industry behemoths?
A: Our hallmark is specialization; with an unwavering dedication to range hoods for over six years, we provide unparalleled expertise and cutting-edge innovation.
3. Q: What strategies enable you to maintain competitive pricing against industry leaders?
A: We focus on delivering value rather than engaging in price battles, leveraging modular design to trim costs while boosting customer satisfaction.
Embrace assurance with our lifetime warranty-an emblem of our quality. We forge win-win alliances, fostering enduring relationships and mutual success.
4. Q: Could you outline the fundamental specifications of your flagship product?
A: Our range hoods are equipped with remarkable features: robust suction power of 600-1200Pa, ultra-quiet operation at ≤45dB, and an outstanding 98% grease filtration efficiency. Certified by EU/CE/CB/ETL, we guarantee excellence.
5. Q: What quality control measures do you implement to ensure superior standards?
A: We uphold stringent quality assurance through a tri-phase testing system: initial raw material selection, rigorous in-production inspections, and a comprehensive 100% operational test, resulting in an impressively low defect rate.
6. Q: Does your company provide OEM and ODM services?
A: Certainly! We offer a seamless 3-step process with technical consultations, a 3D mockup ready in 72 hours, and a sample finalized within two weeks.
7. Q: Is customization available, and what is the delivery timeline?
A: We cater to both full and partial customization, meeting special demands within two weeks. Our dynamic team stands ready to deliver nimble, personalized solutions.
8. Q: What is your Minimum Order Quantity (MOQ) and the reasoning behind it?
A: Our standard MOQ is one 40HQ container with 2 models. We offer flexibility for 200 units to support new partners with trial orders and custom designs, nurturing growth and collaboration.
9. Q: How can one initiate the first order with your company?
A: Embarking on an order is straightforward with our 4-step procedure: Communicate your requirements, receive a quote and contract within 48 hours, make a 30% deposit, and experience a hassle-free production start.
10. Q: What is the anticipated delivery timeline for orders?
A: For your initial order, expect completion within 45 days, while subsequent orders are streamlined to a 30-day production cycle for timely delivery.
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