| Customization: | Available |
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| Housing: | Tempered Glass |
| Shape: | Cabinet-type |
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Frequently Asked Questions (F&Q)
1. How large is your factory, how many employees does it have, and what is your daily production capacity?
A: Our expansive production facility spans 4,000 square meters, staffed by a dedicated team of over 50 skilled employees. We efficiently produce an impressive volume of around 500 range hoods each and every day.
2. Q: What sets you apart from the larger, well-known brands?
A: Our unique advantage lies in our specialization - we have honed our expertise by focusing **exclusively** on range hoods for over six years, ensuring superior quality and innovation in every product.
3. Q: How do you maintain competitive pricing against major brands?
A: We prioritize value over engaging in price wars! Our innovative modular design significantly reduces production costs, enabling us to offer competitive pricing without compromising quality.
Our lifetime warranty offers customers peace of mind, while our commitment to building win-win partnerships underscores our dedication to customer satisfaction and mutual success.
4. Q: Could you detail the core specifications of your products?
A: Our products boast impressive specifications: 600-1200Pa powerful suction, ultra-quiet operation at ≤45dB, and 98% grease filtration efficiency. All models are EU/CE/CB/ETL and other standards certified, ensuring top-notch quality and safety.
5. Q: What measures are in place to guarantee quality control?
A: We implement a robust, triple-layered quality control process: 1. Thorough raw material screening. 2. Multiple inspections during production. 3. A comprehensive 100% operational check. We meticulously manage every detail to strictly control and minimize any defect rates.
6. Q: Do you offer OEM/ODM services?
A: Absolutely! Our streamlined 3-step process includes: 1. Technical consultation. 2. Creation of a 3D mockup within 72 hours. 3. Sample delivery within 2 weeks, ensuring a seamless and efficient customization experience.
7. Q: Is customization available, and how quickly can it be done?
A: We offer a full range of customization options, from light to extensive. Special requests are typically resolved within 2 weeks, thanks to our young and agile team, which excels in providing swift and effective solutions.
8. Q: What is your minimum order quantity (MOQ) and the rationale behind it?
A: Our standard MOQ is 1*40HQ/2 models. However, we offer flexibility with a minimum of 200 units for new partners' trial orders and custom design projects, fostering new relationships and accommodating unique needs.
9. Q: What steps are involved in placing the first order?
A: Beginning your journey with us is simple, involving just 4 straightforward steps: Share your needs → Receive a personalized quote and contract within 48 hours → Secure the order with a 30% deposit → Enter production phase.
10. Q: What is the delivery timeline for orders?
A: The delivery timeline for the initial order is approximately 45 days, while repeat orders have a streamlined production time of 30 days, ensuring swift and reliable fulfillment of your needs.
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