| Customization: | Available |
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| Housing: | Stainless Steel |
| Shape: | Cabinet-type |
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Frequently Asked Questions: Your Guide to Dura Home Appliances Co., Ltd.
1. How expansive is your factory, how many dedicated team members do you employ, and what is your impressive daily production capacity?
A: Our state-of-the-art facility spans 4000 square meters, bustling with over 50 skilled employees, producing an impressive 500 range hoods each day.
2. What sets you apart from the large industry players?
A: We have specialized exclusively in range hoods for more than 6 years, ensuring unmatched expertise and focus.
3. How do you strategically position against big brands when it comes to pricing?
A: We prioritize value over price battles! Our smart modular design significantly reduces costs.
With a lifetime warranty, we offer peace of mind and foster win-win collaborations.
4. Could you detail the core specifications of your flagship products?
A: Our range hoods boast a powerful 600-1200Pa suction, operate at a whispering ≤45dB noise level, achieve 98% grease filtration, and are certified by EU/CE/CB/ETL and more.
5. How do you maintain rigorous quality control standards?
A: We enforce a robust triple-testing protocol: meticulous raw material screening, multiple inspections during production, followed by a comprehensive 100% operational check, ensuring minimal defect rates.
6. Do you offer OEM/ODM services?
A: Absolutely! Our streamlined 3-step process includes a technical consultation, a 3D mockup delivered in just 72 hours, and a sample ready within 2 weeks.
7. Can you provide customized solutions, and how swiftly can it be done?
A: We offer both full and light customization. We resolve special requests within 2 weeks, thanks to our dynamic young team and their agile solutions.
8. What is your minimum order quantity (MOQ) and the reasoning behind it?
A: Our standard MOQ is 1*40HQ/2 models. However, we are flexible, offering a minimum of 200 units for trial orders with new partners and custom designs.
9. How can one initiate their first order with you?
A: Begin your order in 4 straightforward steps: Communicate your needs, receive a quote and contract within 48 hours, provide a 30% deposit, and we commence production.
10. What is the typical delivery timeline?
A: The delivery for a first order is completed in 45 days, while repeat orders take just 30 days to finish production.
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