| Customization: | Available |
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| Housing: | Tempered Glass |
| Shape: | Cabinet-type |
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FAQs: A Gateway to Understanding Dura Home Appliances Co., Ltd.
1. How expansive is your factory, how many dedicated professionals are on your team, and what's your impressive daily production capacity?
A: Our state-of-the-art facility spans an impressive 4000 square meters, bustling with over 50 skilled employees. We pride ourselves on producing approximately 500 exquisite Sophisticated Golden Range Hoods each day.
2. Q: What unique qualities set you apart from the prominent big brands in the industry?
A: For over six years, we have channeled our expertise solely into perfecting range hoods, allowing us to refine and innovate with unmatched focus and dedication.
3. Q: How do you strategically compete with leading brands on pricing while ensuring quality?
A: Our philosophy is 'Value Over Price Wars!' Our innovative modular design significantly reduces costs, allowing us to offer competitive pricing without compromising on quality.
Our lifetime warranty guarantees peace of mind for our customers. We are committed to forging enduring win-win partnerships that extend beyond a mere transaction.
4. Q: Can you elaborate on the standout specifications of your core products?
A: Our products boast formidable suction power ranging from 600-1200Pa, whisper-quiet operation at ≤45dB, and an impressive 98% grease filtration. Fully certified by EU, CE, CB, ETL, and more, our range hoods are triumphs of engineering and certification.
5. Q: Could you detail your stringent quality control measures?
A: We uphold a rigorous three-tier testing regime: 1. Meticulous screening of raw materials 2. Multiple production inspections 3. Comprehensive 100% operational checks. Our defect rates are tightly controlled to ensure impeccable product quality.
6. Q: Are OEM/ODM services available? How efficient is your process?
A: Absolutely! Our streamlined 3-step process includes: 1. Thorough technical consultation 2. Rapid 3D mockup delivery within 72 hours 3. Sample provision in just 2 weeks.
7. Q: Do you offer customization options? What's the turnaround time?
A: We provide both full and light customization options. Special requests are typically resolved within a swift 2-week timeframe. Our young, dynamic team excels in delivering agile, tailored solutions.
8. Q: What is your Minimum Order Quantity (MOQ), and what considerations inform this?
A: Our standard MOQ is set at 1*40HQ/2 models. However, we offer a flexible MOQ of 200 units for new partners' trial orders or bespoke custom designs, facilitating smoother business engagements.
9. Q: What steps are involved in initiating the first order?
A: Initiating your order is seamless with our 4-step protocol: 1. Communicate your needs 2. Receive a quote and contract within 48 hours 3. Secure with a 30% deposit 4. Proceed to production.
10. Q: What are your delivery timelines for orders?
A: For initial orders, the production takes 45 days. For repeat orders, we efficiently reduce the timeframe to just 30 days, ensuring timely delivery.
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