| Customization: | Available |
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| Housing: | Tempered Glass |
| Shape: | Cabinet-type |
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FAQ - Your Questions, Brilliantly Answered by Dura Home Appliances Co., Ltd.
1. How expansive is your production facility? How many dedicated employees does it host? What's the powerhouse production capacity each day?
A: Picture an impressive 4000 square meter production powerhouse, alive with the energy of over 50 committed experts. Marvel as we craft around 500 elegant golden range hoods daily, infusing each piece with precision and superior quality.
2. Q: In what ways do you stand out from the giant brands in the industry?
A: Our distinction lies in specialization; our steadfast dedication to range hoods for over six years empowers us with a depth of expertise and innovation that is truly unrivaled.
3. Q: How do you maintain competitive pricing against the industry giants?
A: We cherish delivering value over engaging in price battles, employing ingenious modular design to cut costs while significantly boosting customer delight.
Revel in the assurance of our lifetime warranty-a testament to our unwavering commitment to quality. We nurture win-win partnerships that stand the test of time, offering enduring value and shared success.
4. Q: Can you detail the key specifications of your core product?
A: Our sophisticated range hoods feature remarkable specifications: robust 600-1200Pa suction power, ultra-quiet performance at ≤45dB, and an outstanding 98% grease filtration efficiency. Proudly certified by EU/CE/CB/ETL, we guarantee unparalleled excellence.
5. Q: What measures do you implement for quality control?
A: Our rigorous quality assurance protocol involves three layers of testing: meticulous initial raw material screening, multiple in-production inspections, and a thorough 100% operational verification, ensuring an exceptionally low defect rate.
6. Q: Are OEM and ODM services available through your company?
A: Certainly! We offer a seamless 3-step process: engaging technical consultations, delivering a 3D mockup within an impressive 72-hour timeframe, and crafting a sample ready within just two weeks.
7. Q: Do you offer customization, and how swiftly can it be delivered?
A: We cater to full and light customization needs, adeptly addressing special requests within two weeks. Our dynamic team stands ready to deliver agile, custom-tailored solutions with ease.
8. Q: Could you explain your Minimum Order Quantity (MOQ) and its rationale?
A: Our standard MOQ is a 40HQ container featuring 2 models. For emerging partners, we offer flexibility with a 200-unit minimum for trial and custom designs, promoting growth and partnership.
9. Q: What are the steps to initiate the first order with your company?
A: Commencing an order is streamlined with our 4-step process: articulate your needs, receive a comprehensive quote and contract within 48 hours, place a 30% deposit, and seamlessly transition into smooth production.
10. Q: What is the expected delivery timeframe?
A: For your first order, expect completion within 45 days. Subsequent orders benefit from a refined 30-day production cycle, ensuring punctual and reliable delivery.
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