| Customization: | Available |
|---|---|
| Housing: | Stainless Steel |
| Shape: | Cabinet-type |
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F&Q
1. How expansive is your factory, how many dedicated professionals work there, and what is your daily production capability?
A: Our state-of-the-art facility spans 4000 square meters, employing over 50 highly skilled professionals. We have the capacity to craft around 500 pieces of range hoods each day.
2. Q: What sets you apart from the major brands?
A: At Dura Home Appliances, our unwavering focus has been solely on range hoods for over six years, allowing us to hone our expertise and deliver unmatched quality.
3. Q: How do you maintain price competitiveness with major brands?
A: We prioritize delivering exceptional value over engaging in price wars. Our modular design approach significantly reduces costs, offering you more for less.
Our lifetime warranty provides peace of mind, establishing enduring, win-win partnerships with our valued clients.
4. Q: Could you elaborate on your core product specifications?
A: With a powerful suction range of 600-1200Pa, noise levels kept at a whisper-quiet ≤45dB, and an impressive 98% grease filtration efficiency, our products are proudly EU/CE/CB/ETL certified, ensuring top-notch quality and compliance.
5. Q: How do you guarantee impeccable quality control?
A: We implement a rigorous triple-testing process: Beginning with meticulous raw material screening, followed by comprehensive production inspections, and culminating in a 100% operational check, ensuring a tightly controlled defect rate.
6. Q: Do you offer OEM/ODM services?
A: Absolutely! Our streamlined 3-step process includes: 1. A thorough technical consultation, 2. Creation of a 3D mockup within 72 hours, and 3. Delivering a sample in just two weeks.
7. Q: Is customization an option, and how swiftly can it be achieved?
A: Yes, we offer both full and light customization options. Special requests are efficiently addressed within two weeks, thanks to our agile and dynamic young team.
8. Q: What is your Minimum Order Quantity (MOQ) and the rationale behind it?
A: Our standard MOQ is set at 1*40HQ or 2 models. However, we offer flexibility with a reduced MOQ of 200 units for new partners' trial orders and custom-designed products.
9. Q: What is the process to initiate the first order?
A: Follow these four seamless steps: 1. Share your needs → 2. Receive a quote and contract within 48 hours → 3. Make a 30% deposit → 4. Move into production.
10. Q: What is the delivery timeframe?
A: For initial orders, the production period is 45 days, while repeat orders are expedited to a completion time of 30 days.
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