| Customization: | Available |
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| Housing: | Tempered Glass |
| Shape: | Cabinet-type |
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FAQ - Your Questions, Brilliantly Answered by Dura Home Appliances Co., Ltd.
1. How expansive is your production facility? How many dedicated employees does it host? What's the powerhouse production capacity each day?
A: Imagine a thriving 4000 square meter paradise of productivity, alive with over 50 passionate experts. This is where magic happens, as we meticulously craft approximately 500 sleek golden kitchen range hoods each day, ensuring that excellence shines in every single masterpiece.
2. Q: In what ways do you stand out from the giant brands in the industry?
A: Our distinct edge comes from unwavering specialization; with over six years dedicated exclusively to range hoods, we possess unparalleled expertise and drive innovation beyond compare.
3. Q: How do you maintain competitive pricing against the industry giants?
A: Our focus is on delivering supreme value, not just engaging in price battles. With modular design at the core, we expertly trim costs while enhancing customer delight, ensuring you receive the best.
Experience ultimate confidence with our lifetime warranty, your solid assurance of unmatched quality. We forge win-win partnerships designed to last, fostering growth and mutual prosperity.
4. Q: Can you detail the key specifications of your core product?
A: Our range hoods are a marvel of engineering with standout features: a powerful 600-1200Pa suction, incredibly quiet operation at ≤45dB, and an outstanding 98% grease filtration efficiency. Certified by EU/CE/CB/ETL, they are nothing short of excellence.
5. Q: What measures do you implement for quality control?
A: We achieve exceptional quality through rigorous triple testing: starting with initial raw material scrutiny, multiple checks during production, and culminating in a meticulous 100% operational assessment, ensuring an unrivaled low defect rate.
6. Q: Are OEM and ODM services available through your company?
A: Certainly! Our streamlined 3-step process offers technical consultations, delivers a 3D mockup within a swift 72 hours, and provides a sample ready in under two weeks.
7. Q: Do you offer customization, and how swiftly can it be delivered?
A: We excel in both full and light customization, adeptly addressing unique requests within just two weeks. Our dynamic young team is primed to offer agile, bespoke solutions tailored to your needs.
8. Q: Could you explain your Minimum Order Quantity (MOQ) and its rationale?
A: Our standard MOQ is set at one 40HQ container with 2 models. However, we maintain flexibility with 200 units to support new partners' trial orders and exclusive designs, nurturing growth and collaboration.
9. Q: What are the steps to initiate the first order with your company?
A: Starting your order is seamless with our 4-step process: Share your requirements, receive a quote and contract within 48 hours, complete with a 30% deposit, and witness the effortless commencement of production.
10. Q: What is the expected delivery timeframe?
A: Your inaugural order is completed within 45 days, and subsequent orders enjoy a streamlined 30-day production timeline, ensuring punctual delivery every time.
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